Tips For Building Better Relationships At Work

Why You Must Connect With Your Heart To Build Resilience
June 4, 2019

Do you prioritise operations and results or people and relationships at work? One of the biggest challenges for managers today is balancing both sides of the coin.

It’s a real dilemma. A manager has deadlines to meet and targets to hit, but investing in relationships with the team members who deliver for them is equally important.

From our experience at PEPIT Consulting, we’ve found that managers have been focussing more on operations and results recently and neglecting relationships with their team members. The pressures of the modern business world are very real and we see people get so caught up in delivering results that it’s their only focus. They forget to prioritise their people.

What’s Going On?

We hear this all the time. “I just don’t have the time to dedicate to my team because I am under so much pressure to deliver results. My own management has expectations and my hands are tied.”

This is such a common mindset. The problem with it is that it’s not sustainable – you will only deliver long-term with the help of your people. If you live in this constant state of results-driven urgency, eventually you and your team members will run out of steam. Consistent results come from leading your people properly.

As a manager, soft skills are important to create trust in your teams. You want people to feel that they can take risks and adapt to change. They need to know that you are investing in them to stay motivated.

Millennials in particular want to work for managers who are relationship driven. They need to belong, be understood, and feel valued. Leaders are going to have to adapt to this new generation of workers coming through who are looking for real purpose in their work.

It’s About Balance

The research shows that it’s no good to be just a results-driven manager or a people person. You need to find a balance to be a good leader.

In a survey of over 60,000 employees, James Zenger looked at “results-focus” and “people-focus” characteristics to see which made leaders great in the eyes of their employees. The answer was neither.

Leaders who primarily focused on results were seen as great just 14% of the time, and leaders who primarily focused on people were seen as great only 12% of the time. However, leaders who were able to balance their approach and focus equally on results and people (which, according to a study by David Rock, is less than 1% of all leaders) were seen as great 72% of the time.

In other words, results-focus and people-focus are weak predictors of great leadership on their own. It’s the potent combination of the two that consistently makes leaders great.

In a HBR blog article, Should Leaders Focus on Results, or on People?, Matthew Lieberman writes, “our brains have made it difficult to be both socially and analytically focused at the same time… In the frontal lobe, regions on the outer surface, closer to the skull, are responsible for analytical thinking and are highly related to IQ.  In contrast, regions in the middle of the brain, where the two hemispheres touch, support social thinking.”

He goes on to say, “These two networks function like a neural seesaw. In countless neuroimaging studies, the more one of these networks got more active, the more the other one got quieter.  Although there are some exceptions, in general, engaging in one of the kinds of thinking makes it harder to engage in the other kind.”

How can we do better?

First you need to identify whether you are someone who focuses more on results or relationships. It shouldn’t be too difficult to work out. Once you know your preference, you can start to work on finding a better balance and become more mindful day to day, as well as encourage others to do the same. As Matthew Lieberman says, “we need to create a culture that rewards using both sides of the neural seesaw.”

Recognise and Praise:

This is hugely important and it’s something few people know how to do well. People want to be appreciated. It’s a human need. There’s day-to-day recognition, which simply involves acknowledgement – saying hello, checking in, asking how people are, etc. Then there’s earned recognition, which involves thanking people specifically for what they’ve done (there are some useful recognition tips in this Inc.com article).

Be present:

In the modern world, managers can often be out in meetings, travelling, or working remotely in virtual teams. If you can’t be physically present, use technology to find ways to make sure that you maintain a presence and visibility. Consider socialising, going out for coffee and lunch, finding out what’s going on with the team, and celebrating achievements.

Foster Inclusivity:

Including the team on important decisions helps them feel valued and important. Making the work a team effort instead of carrying everything on your own shoulders is not only better for your mental health, it creates a collaborative atmosphere where trust is a key motivator.

Ask Difficult Questions:

Is the work getting done without your intervention? If the answer is yes, great! In that case you can focus on motivating your team and making them feel valued to improve their results. If it’s no, it’s time to assess the barriers to performance and put in the work to help them improve.

Share Information:

Are you someone who gives instruction without explaining the reasons for your request? You will get better results from your teams if they feel included in the process, and if they understand the reasons they are being asked to do something. Be open and share as much as you can about the task at hand.

So I’ll ask again: do you prioritise operations and results or people and relationships at work? Are you willing to try and strike a better balance between the two? I’d love to hear from you if this article has encouraged you to re-assess your approach.

At PEPIT Consulting, we help individuals and companies to work smarter, be more productive, build resilience, and become mentally agile. Are you interested in learning more? Please email info@pepitconsulting.com.

150 Comments

  1. GlowInsta says:

    irst of all, we love what we do. We offer the cheapest prices and we provide more ways of increasing your engagements.

  2. crovu says:

    crovu hakkında instagram

  3. Before you Buy Instagram Followers, you should note that the package you prefer is essential. GlowInsta offers you quality service and quality followers at affordable prices, at the same time.

  4. s we always mention, taking action to buy Instagram likes is one of the best ways to grow your following base authentically.

  5. Let’s think that you are planning to buy likes for IG. Well, why not buy auto likes for Instagram in the first place?

  6. Well, what if you are not getting any engagement in the first place? There are a lot of brands and businesses struggling on Instagram to receive more engagement.

  7. GlowInsta is proud to present to you our newest and one of the most useful tools, Download Instagram Photos.

  8. Seeing your following numbers dropping and not being able to do something can be mentally exhausting.

  9. When Instagram added the feature of video-sharing to its inventory, everything changed about online marketing and every passing day,

  10. porn hacklinck child porn

  11. oprolevorter says:

    Way cool, some valid points! I appreciate you making this article available, the rest of the site is also high quality. Have a fun.

  12. Hello there, You have done a great job. I will definitely digg it and personally recommend to my friends. I’m sure they’ll be benefited from this web site.

  13. Very interesting subject, appreciate it for posting.

  14. Hey! I just want to give a huge thumbs up for the good info you’ve got here on this post. I will likely be coming again to your blog for more soon.

  15. I got what you intend,saved to favorites, very nice internet site.

  16. I appreciate, cause I found exactly what I was looking for. You have ended my 4 day long hunt! God Bless you man. Have a great day. Bye

  17. You got a very superb website, Glad I noticed it through yahoo.

  18. bonuses says:

    I really like your writing style, fantastic information, appreciate it for putting up :D. “God save me from my friends. I can protect myself from my enemies.” by Claude Louis Hector de Villars.

  19. Do you mind if I quote a few of your posts as long as I provide credit and sources back to your webpage? My blog is in the very same area of interest as yours and my users would genuinely benefit from some of the information you present here. Please let me know if this alright with you. Many thanks!

  20. F*ckin¦ amazing issues here. I¦m very satisfied to look your article. Thanks a lot and i’m looking ahead to touch you. Will you please drop me a mail?

  21. Dead composed content material, thanks for entropy.

  22. Greggfeabs says:

    Интересно!

  23. I view something truly interesting about your web site so I bookmarked.

  24. I like your writing style genuinely enjoying this web site.

  25. I’m not that much of a online reader to be honest but your sites really nice, keep it up! I’ll go ahead and bookmark your website to come back down the road. Many thanks

  26. look at here says:

    I gotta bookmark this web site it seems very beneficial very beneficial

  27. Perfectly written written content, thank you for selective information. “He who establishes his argument by noise and command shows that his reason is weak.” by Michel de Montaigne.

  28. this links says:

    We’re a group of volunteers and opening a new scheme in our community. Your web site provided us with valuable information to work on. You’ve done a formidable job and our entire community will be thankful to you.

  29. Hello my family member! I want to say that this article is amazing, nice written and come with almost all important infos. I¦d like to look extra posts like this .

  30. Fantastic site. Lots of helpful information here. I?¦m sending it to several buddies ans additionally sharing in delicious. And certainly, thank you to your sweat!

  31. Hey There. I found your blog using msn. This is a very well written article. I will make sure to bookmark it and come back to read more of your useful info. Thanks for the post. I’ll certainly comeback.

  32. Woah! I’m really digging the template/theme of this website. It’s simple, yet effective. A lot of times it’s very hard to get that “perfect balance” between usability and visual appeal. I must say you’ve done a superb job with this. Additionally, the blog loads super quick for me on Safari. Outstanding Blog!

  33. re sashing says:

    I will right away take hold of your rss feed as I can not find your e-mail subscription hyperlink or newsletter service. Do you have any? Please let me realize so that I could subscribe. Thanks.

  34. Tik Tok Girl says:

    Thanks are you on tiktok? If so check me out!

  35. botox says:

    It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks

  36. TikTok Girls says:

    Thanks! Are you on tiktok? If so add me!

  37. tag45 says:

    Hello! I’ve been following your web site for a while now and finally got the bravery to go ahead and give you a shout out from Porter Tx! Just wanted to mention keep up the good work!

  38. xxx chat says:

    Thank you! Do you like sexting?

  39. Thanks for another informative blog. Where else could I get that kind of information written in such an ideal way? I have a project that I am just now working on, and I’ve been on the look out for such info.

  40. Magnificent site. Lots of useful info here. I am sending it to some friends ans additionally sharing in delicious. And obviously, thanks on your sweat!

  41. Brurgep says:

    canadian pharmacy online education required to be a doctor

  42. Cryosurgical Systems Market: Global Size, Trends, Competitive, Historical & Forecast Analysis, 2019-2025– Increasing incidences of the sport injuries, cardiological conditions and growing number of cancer patients are driving the growth of Global Cryosurgical Systems Market.

  43. I’ve been surfing on-line greater than 3 hours nowadays, yet I by no means discovered any attention-grabbing
    article like yours. It’s beautiful value
    enough for me. In my opinion, if all webmasters and bloggers made good content material as you
    did, the net will be a lot more helpful than ever before.

  44. June Keller says:

    It’s appropriate time to make some plans for the future and it is time to be
    happy. I have read this post and if I could I want to suggest you few interesting things or
    suggestions. Perhaps you could write next articles referring to this article.

    I wish to read more things about it!

  45. I’ve been surfing online more than 4 hours today,
    yet I never found any interesting article like yours. It is pretty worth enough for
    me. Personally, if all webmasters and bloggers made good content as
    you did, the internet will be a lot more useful than ever before.

  46. Edward Davis says:

    I truly love your website.. Pleasant colors & theme.
    Did you build this web site yourself? Please reply back as I’m wanting
    to create my very own website and want to find out
    where you got this from or what the theme is named.
    Kudos!

  47. I will immediately grasp your rss feed as I can’t in finding your e-mail subscription link or newsletter service.
    Do you’ve any? Please allow me realize so that I may just subscribe.
    Thanks.

  48. I’ll immediately snatch your rss feed as I can’t to
    find your e-mail subscription hyperlink or e-newsletter service.

    Do you have any? Kindly permit me recognise
    in order that I may subscribe. Thanks.

  49. Shawn Myers says:

    I will right away take hold of your rss feed as I can’t find your email subscription link or newsletter
    service. Do you have any? Kindly allow me realize so that I may subscribe.
    Thanks.

  50. Zelda Smith says:

    Hi, I log on to your new stuff daily. Your humoristic style is witty,
    keep doing what you’re doing!

  51. I have been browsing online more than 3 hours today, yet I never found any interesting article like yours.
    It is pretty worth enough for me. Personally, if all site owners and bloggers made
    good content as you did, the net will be a lot more useful
    than ever before.

  52. If you are going for best contents like me, simply pay a
    quick visit this site every day because it offers feature contents,
    thanks

  53. I visited several blogs but the audio feature for audio songs present at this website is truly excellent.

  54. Definitely consider that that you stated.
    Your favorite justification appeared to be at the web the easiest factor to take note of.
    I say to you, I certainly get irked at the same time as folks
    think about concerns that they just do not recognize about.
    You controlled to hit the nail upon the top and defined out the
    whole thing without having side-effects , other folks can take a signal.
    Will probably be again to get more. Thanks

  55. Glenn Neppl says:

    Hey! Someone in my Myspace group shared this site with
    us so I came to take a look. I’m definitely loving the information. I’m book-marking and will be tweeting this to my followers!
    Wonderful blog and wonderful style and design.

  56. Hector Payne says:

    Making sure that the flash drive has enough memory for the photos you want to transfer.

  57. Carmen Ross says:

    Way cool! Some very valid points! I appreciate you penning
    this write-up and also the rest of the site is also really good.

  58. I’ve been surfing online more than 3 hours today, yet I never found any
    interesting article like yours. It is pretty worth enough
    for me. Personally, if all web owners and bloggers made good content as you did, the internet will be a lot more useful than ever before.

  59. It’s perfect time to make some plans for the longer term and
    it is time to be happy. I’ve read this put up and if I may just I want to counsel you some fascinating issues or
    suggestions. Perhaps you can write subsequent articles regarding this article.
    I desire to read more things about it!

  60. Incredible! This blog looks just like my old one!
    It’s on a totally different subject but it has pretty much the same page layout and design. Great choice of colors!

  61. Its like you learn my mind! You seem to know a lot about this, like you
    wrote the guide in it or something. I believe that you
    can do with some p.c. to power the message house a little
    bit, but instead of that, that is great blog.
    An excellent read. I’ll certainly be back.

  62. Woah! I’m really loving the template/theme of this site.
    It’s simple, yet effective. A lot of times it’s difficult to get that “perfect balance” between superb usability and appearance.
    I must say you have done a excellent job with this.
    In addition, the blog loads super fast for me on Chrome.
    Exceptional Blog!

  63. Tommy Sohal says:

    What’s up, after reading this remarkable paragraph i am too delighted to share
    my familiarity here with colleagues.

  64. Way cool! Some extremely valid points! I appreciate you writing this write-up and the rest of the website is also very good.

  65. It’s perfect time to make a few plans for
    the longer term and it’s time to be happy. I have learn this put up and if I may just
    I wish to recommend you few fascinating issues or suggestions.

    Perhaps you can write subsequent articles referring to this article.
    I wish to learn even more things approximately it!

  66. Betty Beamon says:

    It’s perfect time to make some plans for the longer term and it’s time to be happy.
    I’ve read this submit and if I could I wish to recommend you few attention-grabbing things or tips.
    Perhaps you can write next articles referring to this article.
    I wish to read even more things approximately it!

  67. Staci Walter says:

    I am sure this post has touched all the internet people, its really really fastidious piece of writing on building
    up new web site.

  68. I visited multiple blogs however the audio quality for
    audio songs present at this web site is in fact superb.

Leave a Reply

Your email address will not be published.